BUYERS AGENT TESTIMONIALS
As a busy family of 5 running our own business, sourcing and viewing properties for purchase was going to be difficult to juggle. Our work hours meant that time was precious and it would be difficult to have both of us available at the same time. It was obvious that a buyer’s agent was the answer!
We knew what things were important to us for our next home purchase, and we simply had a meeting with Zeina to convey our wishlist. We were initially concerned that we would be unable to impart to Zeina all of those things that we required and desired. The reality was the complete opposite – in fact, Zeina, with her wealth of experience, was able to add things to our wish list that she knew would be of importance now, and into the future for a growing family. Future Habitat took all of the hard work out of our search, by narrowing it down to two properties (one off market) for viewing on the same Saturday afternoon. One of these was our ideal home in the perfect location, and Zeina’s negotiation skills ensured we purchased the home at a great price, saving far in excess of Zeina’s fee.
It was all a very easy and enjoyable experience, with Zeina doing all of the legwork, right down to delivering the deposit cheque, and managing exchange, as well as ensuring timely settlement. The whole process was completely stress free, which enabled us to focus on experiencing the excitement of a new home (and it actually saved us money!)
We would thoroughly recommend the team at Future Habitat for anyone who is serious about finding their dream property completely hassle free.
The agent who organised the successful sale of our family home gave us Zeina’s details. Instead of a formal introduction we immediately dragged Zeina off to a unit we thought would suit us….She disagreed and a fun but rather hectic (our doing) search for a better option followed.
As we were soon to depart for Europe for 6 months we needed someone we felt we could trust to search for a new home for us and to take care of all possible formalities popping up during our absence. Zeina, you just fitted the bill perfectly! Thanks heaps!!!!
Throughout the service, we gained entry to places we would not even have heard about. We received good advice and our heads were kept out of the clouds. Future Habitat took care of lots of formalities, ranging from super speedy delivery of a contract to inspections and dealings with agents regarding sale and lease.
We would certainly recommend Future Habitat to anyone looking to buy a new home!
We met Susan when she was a selling agent. In fact, we bought our existing house from her. When we began looking for a new home, one of the local agents told us she had become a buyers agent so we contacted her.
With three children under 5 years of age, we weren’t able to dedicate time to house hunting. Anyone with kids will attest they are the worst house shopping partners ever. We were also concerned with our lack of experience of the local market where we wanted to buy (and the market in general really) and we were nervous we’d miss something important when we got to the final stages of buying. Having Susan there gave us peace of mind that nothing would be overlooked.
What we loved most about Future Habitat’s service was the volume of listings Susan would present, the extra dozen or so “real” photos she would take, and her no BS notes and appraisal of the house BEFORE we even went to them. That was a huge benefit to us as we just couldn’t see more than one or two houses a weekend (those damn kids again). Also, knowing Susan was a selling agent beforehand gave us the confidence that she knew how to cut through “agent speak” and knew how that game was played. But the biggest benefit I think had to be the last week before purchase. Susan basically handled everything for us – lawyers, B&P, negotiation, inspection…The list goes on and there is no way at all we’d have done all that by ourselves – that was worth 5 times her fee right there.
We would absolutely, 100% recommend Future Habitat as a buyers agent. We were very happy with Susan’s effort and result. She saved us time, handled the stress of negotiations and then tied up all the loose ends. It was a great investment for us.
We have known Zeina for many years and were aware that she had established a buyers agency. When the time came to move, there was no hesitation in making use of her services in a professional capacity.
Choosing Future Habitat was a no brainer for us. We knew Zeina had the right expertise and market knowledge to assist us not just in the purchase of our new house but also act as a sounding board in the sale of our house. Her guidance and support were invaluable in both transactions.
Throughout the process, we felt comfortable knowing that we were focusing on the right things. Zeina had our back when decisions needed to be made and provided clarity when we were unsure what to do and when. Nothing was too difficult, even after the transaction had been completed. She has deep market knowledge and gave valuable insights that we would never had uncovered even if we had done extensive research on our own. At all times our views and opinions were respected.
We would recommend Future Habitat without hesitation and in fact we already have. From a professional perspective, we’d put Future Habitat at the top of our provider recommendation list. Zeina says it as it is, communicates clearly and regularly, and ensures she is always accessible when you need her. The real estate agents we dealt with through the process all spoke very highly of Future Habitat and this was a key differentiator in our view. In fact, we simply would not have secured the property we did without her involvement. When we sell and purchase again, we will go straight to Future Habitat.
We recently returned to Australia after 12 years overseas and a colleague heard we were looking to purchase a house. As two working, time poor parents and out of the Sydney real estate market for a long time, we were referred to Future Habitat as someone who could assist in our search for a family home.
A number of buyers agents who we met at open houses gave the impression that they would struggle to convince us they were working in our best interests and that the fee payable would not provide value for the services we actually received. Having been referred to Future Habitat, I felt that we had a personal connection with the Future Habitat team and they had a proven record in working in the best interests of the buyer.
We had a number of questions about the Sydney real estate market – all of these questions were answered throughout the process along with Future Habitat successfully negotiating a great price for the property we purchased. They advised us on concerns within the contract for sale, coordinating the settlement, exchange of contracts, connecting us to mortgage brokers and conveyancers and finally negotiating a good outcome on the rental agreement of our property. All these benefits aside, it was the process Zeina followed that we appreciated the most. It is hard to describe in a brief paragraph but in retrospect the process helped us define what we really wanted in a house and outline what was important now and in the future. By the time we were ready to purchase the property we were clear on how much we liked the property and this allowed us to be clear in what we were willing to pay.
We would absolutely recommend Future Habitat and would use them again without hesitation if we were to purchase another property in the future. We would also refer those who are in a similar position to us of the benefits of using Future Habitat along with anyone who enquires about our own experience in buying a house.
We started looking for a property to buy after having to leave a rental place. We had no success ourselves so I shared my stress over the housing situation with a work colleague who told me she had just bought a house with the help from Zeina and Susan. She praised how Zeina and Susan helped to find AND secure a property she didn’t think was possible within her budget. So I called and arranged a meeting with Zeina.
The fee was our initial concern but we could justify it given the cost of getting it wrong far outweighs the cost of the service. We had three young children so it was important to get it right the first time. The other concern, before we met Zeina and Susan, was potential moral hazard where the buyer’s agent might not act in our best interest. After we met Zeina and Susan, we knew our latter concern was unwarranted.
We went with the complete package. Anyone who has been through a residential property transaction will know that time is of essence. You simply cannot process and respond with confidence to the same speed as Zeina and Susan can, especially whilst working full time! Zeina and Susan were patient in understanding our requirements and knew they could evolve during the search. They showed us all the viable options for a young family geographically stretching from North Sydney in Lower North Shore to Normanhurst in Upper North Shore and Allambie Heights in Northern Beaches.
We would emphatically recommend their service! It’s been 6 months since we have moved in and we couldn’t be happier with the home Future Habitat helped us find and secure. If our family circumstances ever change and we have to find a new home, the first thing we would be doing is calling Zeina and Susan for their help. The reason is simple. They find you a home you’d love living in.
We would just like to tell you how happy we are with Zeina’s help in securing our property two and a half years ago. We tell everyone else!
She gave us a great contact to arrange finance and all was arranged only a week and a half from auction.
Very happy
We used the Complete Package service from Future Habitat. Right from the brief all the way through auction and then to post settlement reassurance, Zeina & Helen oozed care and support.
Helen was very responsive and just plain easy to get along with. She understood our search criteria and we calibrated well along the journey of house hunting. She was a great sounding board when we refined our criteria and clearly identified what properties would work for us.
We attended the auction and our confidence in them was repaid in full. They scored the property for us. Cool, calm and collected; down to good planning.
Helen helped us find an investment property that was right for us. She took time understand our specific requirements and then did all the hard work.
Helen’s experience and expertise in the market saved us time and money in the final sale.
I highly recommend Helen if you are buying a property.
I knew Zeina through our daughters’ school but had also heard many good references to her work. So when I was looking to buy a house, she was my first port of call – we met for an initial meeting over coffee and I never looked back!
I had two key concerns – the main was making a mistake in a rapidly rising market and the second was how long it would take me to buy a home given how time poor I am. Future Habitat was my choice because I’d only heard good stories and also because during our initial meeting, Zeina demonstrated in-depth knowledge of the market, her extensive network of contacts and her understanding of my needs.
The biggest benefit I’ve received from Future Habitat is that I now live in a house that I love!
The service from start to finish was valuable: a well-executed and extensive search and a great short list; private viewings, with Zeina’s keen eye to highlight the good but, more importantly, the bad; acting as a sounding board and offering well thought out advice; great negotiating skills; quick contract exchange; and making sure there was a smooth settlement, including a follow up.
Using Future Habitat is one of the best decisions I’ve made. I have a home that I love (that has also been a good investment) and so much of the stress was taken out of the process. I would recommend Future Habitat at every opportunity.
Within in a week of engaging Future Habitat they had identified the property (which was off market) that we eventually bought. Future Habitat deftly managed the whole process throughout that time whist continuing to identify other off market, and soon to come on the market, opportunities along the way.
Throughout the whole process Future Habitat were, communicative, accessible, realistic; overall, a very professional organisation to work with.
The fee structure, in context of the purchase price of a property, becomes a lesser matter particularly considering the value Future Habitat provides through market access, knowledge, experience, communication with all parties, negotiation and closing the deal.
My wife and I would not hesitate in engaging Future Habitat again and recommend them unconditionally.
Bridget and I were considering upgrading our house to something bigger and taking on a huge non tax deductible debt. Instead we decided to buy our future house in Manly and rent it out until the kids finished school. The trouble was we didn’t know anything about the Manly market and every weekend was full of kids sport and social events. I had heard that Zeina had shifted from being a selling agent to a buyers agent so we called her.
We chose Zeina because we trusted her. We were extremely time poor, didn’t understand the market we were intending in buying in and we actually don’t like looking through open houses. Zeina forced us to really focus on what sort of property we wanted and most importantly where. We also got our weekends back, we feel like we paid a great price for the property and the money we saved on the purchase price paid Zeina’s fees many times over.
We always recommend Future Habitat to friends and family and I am happy to say they have helped a few friends purchase property already.
I hesitated before committing myself to a buyer’s agent. I didn’t want to spend more than already required and I figured I could do it myself as this is something I have done many times. But it’s the best decision I ever made. Angela took all the weight and the sting of the whole experience of looking and purchasing a property.
Expertise on tap, tension and anticipation watered down as I knew there was someone who was onto it before I could open my eyes. I trusted her judgement. Negotiating skills; realistic perspective and inside information of the property market. And the cherry on the cake …..
Wonderful company. Thank you
I am very happy with the service provided by Helen and Zeina from Future Habitats I was able to find the house I was looking for in a very short time. I highly recommend them to anyone who is looking to find the right property with ease of mind knowing that very capable people are assisting them.
I recently found myself buying back in the Sydney market. The property market difficulties and the problems of buying again after leaving the Sydney market are well known. Fortunately, my daughter convinced me to consider using a buyers’ agent to help me relocate in Sydney.
The concept of a buyer’s agent was new to me and initially I was a bit put off by the cost of paying someone else find a new home for me.
I met with Susan Gerahty from Future Habitat and she grilled me (pleasantly) about just what I would like to buy and, importantly what I didn’t want in my new home. Together we compiled an extensive list of what I wanted to buy, together with what I wanted to pay. It was an interesting exercise.
Within 2 days of signing up, Susan had viewed and sent me details of two properties with her own photos and comments together with a checklist of my wishes and expectations. Both were “almost but not quite”! On the sixth day Susan sent me details of a unit which didn’t tick all the boxes but she added “Please come and see this property. I think it is the one for you!” I hesitated, but viewed the property – just the once. I was almost immediately committed to buying the property. Family agreed with me, so then there was just the auction!
We decided not to attend the auction and leave it to my buyers’ agent to strategise and bid at the auction. Both myself and my family are professionals and we understand that some things are best left to the experts in the field. There were 12 registered bidders at the auction (including a couple of possible overseas buyers). I gave Future Habitat my upper limit and listened to the auction on the phone during the bidding with my family.
It was an interesting auction. The strategy that Future Habitat deployed secured my lovely new home within my budget.
The people at Future Habitat are experts at their business and I found them to display exceptional expertise and “know how” in the process of purchasing property!
Sure it costs you money, but if you are a wise buyer, or a wise and busy buyer, you will factor in the costs of Susan Gerahty from Future Habitat to your next purchase and end up the winner!
I am and I will be eternally grateful!